Testimonials

Big or Small, our customers love us.

Muni-Link Billing Testimonials

"I absolutely love Muni-Link.  It was an amazingly easy transition from our old software"
Kylie Rhone, Billing Manager, Huntingdon Borough

"The software is very easy to use. The billing is step by step. I would recommend this to any businesses thinking of going to Muni-Link."
Susan Lee, Administrative Assistant/Billing, Blairsville Municipal Authority

"I am alerted to any possible billing errors before bills are printed which helps to avoid costly mistakes."
Donna Martin, Windsor Borough Municipal Authority, PA

"I don’t know what to do with myself.. I feel like I’m missing something. Trust me, you’re making my life easier!"
Jenn Emig, Billing Clerk, Municipal Water Authority of Greenville

"We are SO HAPPY we made the switch and are confident that anyone else who chooses Muni-Link software will not be disappointed."
Judy Miller, North Londonderry Township

"This is a great billing software to use. It is very user friendly and easy to learn. The program is very affordable and is an excellent value. It reduces time, workload and stress."
Karen St Clair, Assistant Treasurer, East Petersburg Borough

"When compared to our previous billing software company, Muni-Link is 2nd to none."
Cheryl Krestar, Sewage Operations Manager, Johnstown Redevelopment Authority

"Makes Billing so Easy. Everything I need is right there! One of the easiest programs I have ever worked with.”"
Karen St. Clair, East Petersburg Borough Water Department

"This is a very sophisticated system that once you learn it, it can be very beneficial to you."
Janet Klein, Office Manager, Brooke County PSD, WV

"This software is designed perfectly for our industry."
Laura Kamienski, Office Manager, Evans City Water & Sewer Authority, PA

"Our billing went from 5 days (yes days!) to 2 hours. It otherwise saves us so much time over our previous billing system. It is the best move we could ever have made."
Patty Garrett, Office Manager, Hanover Township Sewer Authority, PA

"The transition from our previous billing system to Muni-Link was pretty painless."
Jeanne Knutson, Administrator, Shorecrest Estates Water Company, WA

Muni-Link WebPresence Testimonials

"Whoever is taking care of WebPresence support deserves a giant raise… that guy takes such great care of us and has even taken care of issues before we even realized they were issues."
Michele George, Monroeville Water Authority

"The support staff for WebPresence is amazing! They monitor our accounts and let us know of any issues before we are even aware of them. The website is easy to navigate and Muni-Link has made the process of updating our content on the website simple to do. We couldn’t ask for a better company to work with."
Jody Poorbaugh, Blairsville Municipal Authority

"Their response time is incredible and the support team is extremely helpful."
Ellen Fisher, Utilities Commission City of New Smyrna Beach

"We've noticed a substantial increase in our Autodraft and Ebilling signups after switching to Muni-Link WebPresence."
Michele George, Monroeville Water Authority