Muni-Link and InvoiceCloud Announce Strategic Go-To-Market Partnership to Bring Utility Customers Superior Electronic Bill Payment and Presentment Solutions
InvoiceCloud is now Muni-Link’s go-to-market partner, bringing real-time integrated online payment solutions
BELLWOOD, PA and BOSTON, MA -Muni-Link, a division of Link Computer Corporation has partnered with InvoiceCloud, an EngageSmart (NYSE:ESMT) solution for online billing and payments, to bring Muni-Link utility customers a real-time electronic bill payment and presentment (EBPP) solution, tightly integrated with modernized capabilities that result in improved business operations including reduced payment-related phone calls, fewer late payments, and increased e-payment and AutoPay adoption.
Muni-Link chose InvoiceCloud as their go-to market EBPP platform to complement the technology of their utility billing software and enable organizations to give their customers the seamless online experience and self-serve payment options of a modern enterprise at every point of engagement.
Since the partnership formed in February 2021, more than 30 Muni-Link customers have successfully made the switch to InvoiceCloud as their EBPP solution, delivering increased value to their employees and the community.
“As a leader in the industry, InvoiceCloud provides a superior, robust EBPP platform that enhances our total solution offering and delivers value across our customer landscape, which is why we’ve selected them as our go-to-market partner,” said Tim Link, president of Link Computer Corporation. “We are dedicated to meeting the unique needs of our utility customers, so InvoiceCloud’s ability to help their business run more smoothly makes it the perfect partner for Muni-Link.”
Muni-Link is a state-of-the-art product suite designed specifically for authorities, municipalities, cities, towns and companies who bill for utility usage. Muni-Link is the only billing software on the market with the unique distinction of being designed and developed from the ground up based on today’s state-of-the-art technology and the actual needs of our Water and Sewer Providers Design Partner customers and affiliates. More information can be found at www.muni-link.com.
InvoiceCloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients improve customer engagement, loyalty,
and efficiency while reducing churn and missed payments in the process. With over 2,100 clients across the US and over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit invoicecloud.com.
EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. Headquartered in Braintree, Massachusetts, EngageSmart offers single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. EngageSmart serves more than 79,000 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving. For more information, visit engagesmart.com and follow us on LinkedIn.